Q1: Can I get a sample to check the quality first?
A: Absolutely! We highly encourage you to get a sample before placing a bulk order.
The sample fee and time will be determined based on the style.
Q2: Do you accept custom orders (OEM/ODM) ? What do I need to provide?
A: Yes, you can customize:
—Yarn Material: (e.g., Wool, Cashmere, Cotton, Acrylic, Blends, etc.)
—Color: We can dye according to your Pantone (TCX) color codes.
—Design/Style: You can provide design files, tech packs, sketches, or even reference pictures.
—Logo & Branding: We support jacquard, embroidery, printing, and more.
—Size: Use our standard size chart or provide your own.
—Packaging & Labels: Custom main labels, care labels, hang tags, and packaging.
Q3: What are your payment terms?
A: We highly recommend using Alibaba Trade Assurance, which protects your payment.
We also accept:
—T/T (Telegraphic Transfer):
Typically a 30% deposit to start production, and the 70% balance paid before shipment.
—L/C (Letter of Credit): Available for large orders, please contact us for details.
Q4: Are you a factory or a trading company?
A: We are a integrated factory and trading company with 15 years of experience in knitwear
production. We have our own production lines and a professional team, controlling the entire
process from yarn sourcing, sampling, and production to quality inspection. This allows us to offer
competitive prices and stable quality.
You are welcome to schedule a virtual tour or an on-site visit.